Houston · People who can help
Find a starting point for Medicare questions and local support in Houston.
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A place to begin
Call the Harris County Area Agency on Aging, run by the Houston Health Department, for free HICAP Medicare benefits counseling by phone, in person or in writing.
832-393-4301Ask about appointments, language assistance and documents to have nearby.
View the official contact information ↗Prepare for this conversation →Each program decides for itself who it can help. This site does not check eligibility or pass on your details.
Run by the Houston Health Department. Free HICAP Medicare benefits counseling, information and referral, caregiver support and meals for Harris County residents. The agency, not this site, decides who each program serves.
Open the official page ↗METRO’s shared-ride paratransit for prequalified riders with a disability, in most of Harris County and parts of Fort Bend County. METRO decides eligibility after an application and in-person interview. The number is METROLift customer service, weekdays 10 a.m. to 5 p.m.
Open the official page ↗A free, voluntary registry run by the Texas Division of Emergency Management that tells local emergency planners and responders about people who may need help in a disaster. Registering does not guarantee a service.
Open the official page ↗Texas Health and Human Services runs the statewide Medicare help line and handles Medicare Savings Program applications, also available through YourTexasBenefits.com. HHS, not this site, decides eligibility.
Open the official page ↗Free legal advice by phone from Texas Legal Services Center attorneys on Medicare, Medicaid and long-term care; estate planning and consumer advice for Texans 60 and older. Choose option 3. The hotline decides what it can help with.
Open the official page ↗Contact details checked October 11, 2026. Confirm hours and service area before you go.
Free Medicare counseling statewide through Texas HHS, Texas Legal Services Center and the Area Agencies on Aging.
Open official resource ↗For a Medicare question, a claim, or a plan phone number you cannot find. Ask for an interpreter if you need one.
Open official resource ↗Search by county or ZIP code to confirm which Area Agency on Aging serves an address before you call or visit.
Open official resource ↗Harris County’s emergency preparedness site: hurricane evacuation zones, flood information and STEAR registration details.
Open official resource ↗Sources checked October 10, 2026.