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The Dallas–Fort Worth edition of the Texas Medicare Guide. Shared guides are the statewide pages.

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Dallas–Fort Worth · A little preparation

DART and Trinity Metro rides to appointments

Check which paratransit service covers your address before you apply.

In short

In Dallas–Fort Worth, paratransit depends on the city you live in. DART Paratransit serves DART member cities such as Dallas, Garland, Irving, Plano and Richardson; call 214-515-7272 to request a certification form. Trinity Metro On-Demand Paratransit serves Fort Worth and River Oaks; call 817-215-8600. Both require an application first, and each transit agency, not Medicare, decides eligibility.

A useful next step

  1. Check whether your city is in the DART or Trinity Metro paratransit service area. Outside both, ask your Area Agency on Aging about local rides.
  2. Request an application: DART at 214-515-7272, Trinity Metro at 817-215-8600. DART schedules an in-person assessment; Trinity Metro says processing may take up to 21 days.
  3. Book rides ahead and tell the appointment office you use paratransit. Ask your Medicare plan separately whether it offers any ride benefit.

A question to keep

Ask what type of visit is scheduled and whether other services could lead to charges.

Questions people in Dallas–Fort Worth ask

Which DFW cities does DART Paratransit serve?
DART lists Addison, Carrollton, Cockrell Hill, Dallas, Farmers Branch, Garland, Glenn Heights, Irving, Plano, Richardson, Rowlett and University Park, plus trips to DFW International Airport. If your city is not listed, ask DART or your Area Agency on Aging about other options.
How do I apply for Trinity Metro paratransit in Fort Worth?
Call Trinity Metro at 817-215-8600 to have an application mailed to you; Spanish information is available at the same number. Processing may take up to 21 days, and certification lasts up to two years. Trinity Metro, not Medicare, decides eligibility.
Is there ride help in Collin or Denton County outside DART cities?
The North Central Texas Area Agency on Aging contracts with local organizations for curb-to-curb transportation within the county, by reservation, for older adults in its service area. Call 1-800-272-3921 and ask what serves your town.

Official starting point

Read the official resource ↗

Preparation guidance checked October 10, 2026. Ask the responsible service to confirm what applies to you.

Sources checked October 10, 2026.