Plan a little ahead
Which office helps in your DFW county
Start with your county: each one is served by its own aging office.
Operated by HealthBenefitsCompass LLC, a subsidiary of HealthcareGPS Inc.Medicare education · Not a government websiteSources checked How we prepare our guidance →Meet our reviewers →
Dallas, Tarrant, Collin & Denton counties
Medicare in Dallas–Fort Worth.
Four counties, one clear next step.
Clear guidance for Dallas, Tarrant, Collin and Denton counties.
A county line, a paratransit ride, a question in your own language. Find a useful next step, and the right North Texas office to ask.
What brings you here today?
I have a bill or noticeI have a visit coming upI have a coverage questionSomething in my life changed
No account needed. No sign-up, no login, no email. Every guide and tool is open the moment you arrive — because understanding Medicare shouldn’t cost you your contact information.
A good next step, wherever you are in the Metroplex.
Free, unbiased Medicare counseling.Find HICAP benefits counseling in Dallas–Fort WorthTexas · A useful next step
Make the next call count.
Care across a large region can take coordination. Prepare for travel to appointments, leaving work coverage, or helping family.
01
Prepare for an appointment
A visit checklist and a question to ask before you go.
Prepare my next step 02Coordinate Medicare and work coverage
Questions for the benefits office and Social Security.
Prepare my next step 03Help someone with their Medicare
An agreed question and a respectful way to join the call.
Prepare my next stepNo account or personal details needed. Prefer to talk with someone?
Made for Dallas–Fort Worth
Local questions, local starting points.
Find your next step
DART and Trinity Metro rides to appointments
Check which paratransit service covers your address before you apply.
Feel more prepared
Medicare help in your language across DFW
Ask for an interpreter, and say your language first.
Life here has its own questions
What is different about Medicare in Dallas–Fort Worth.
Three aging offices for four counties
Dallas County has the Dallas Area Agency on Aging and Tarrant County has the Area Agency on Aging of Tarrant County. Collin and Denton share the North Central Texas Area Agency on Aging with 12 other counties. Give your county when you call for free benefits counseling.
Official source ↗Paratransit follows city lines
DART Paratransit serves DART member cities, and Trinity Metro On-Demand Paratransit serves Fort Worth and River Oaks. Many suburbs are in neither. If your city is outside both, ask your Area Agency on Aging about local transportation before an appointment.
Official source ↗Many people here use Medicare plans
In June 2026, CMS counted more than half of people with Medicare in Dallas and Tarrant counties in Medicare Advantage or other Medicare health plans. Many of these plans have networks, so ask your plan whether a clinician or hospital is in network before a referral, especially across county lines.
Official source ↗Context, not advice
Public enrollment counts. They describe the area, not your choices.
- People with Medicare in Dallas County
- 366,451June 2026 · CMS Medicare Monthly Enrollment ↗
- In Medicare Advantage and other Medicare health plans, Dallas County
- 200,608June 2026 · CMS Medicare Monthly Enrollment ↗
- People with Medicare in Tarrant County
- 326,354June 2026 · CMS Medicare Monthly Enrollment ↗
- In Medicare Advantage and other Medicare health plans, Tarrant County
- 182,027June 2026 · CMS Medicare Monthly Enrollment ↗
- People with Medicare in Collin County
- 161,687June 2026 · CMS Medicare Monthly Enrollment ↗
- In Medicare Advantage and other Medicare health plans, Collin County
- 69,570June 2026 · CMS Medicare Monthly Enrollment ↗
- People with Medicare in Denton County
- 136,799June 2026 · CMS Medicare Monthly Enrollment ↗
- In Medicare Advantage and other Medicare health plans, Denton County
- 61,172June 2026 · CMS Medicare Monthly Enrollment ↗
A person to talk to
HICAP benefits counseling in Dallas–Fort Worth.
Call the Texas Medicare help line and give your county. Dallas, Tarrant, Collin and Denton counties are served by three different Area Agencies on Aging, each offering free Medicare benefits counseling.
Help me prepare for the callNo account. No personal details to enter.
Also in Dallas–Fort Worth
- Dallas Area Agency on Aging
- Area Agency on Aging of Tarrant County
- North Central Texas Area Agency on Aging
Useful all year round
Getting comfortable with Medicare.
Use my benefits
Prepare for the visit, across town or across the Metroplex.
Costs & paperwork
Start with the bill, notice or summary in front of you.
Review my coverage
Three questions about access, costs and needs that changed in DFW.
Enrollment windows
AEP, MA OEP and the life situations that open a window.
Straight answers
Questions people in Dallas–Fort Worth ask about Medicare.
DFW Medicare Guide is the Dallas–Fort Worth edition of the Texas Medicare Guide, an independent educational site for people with Medicare and the people who help them. It explains what to ask and who to call; it does not verify coverage, recommend plans or enroll anyone. How we prepare our guidance →
- Who can I call for free Medicare counseling in Dallas–Fort Worth?
It depends on your county. Call the Dallas Area Agency on Aging at 214-871-5065, the Area Agency on Aging of Tarrant County at 817-258-8125, or, for Collin and Denton, the North Central Texas Area Agency on Aging at 1-800-272-3921. Not sure? Call 1-800-252-9240.
Find your county’s office →- Is there paratransit to medical appointments in Dallas and Fort Worth?
DART Paratransit serves DART member cities such as Dallas, Irving and Plano; call 214-515-7272. Trinity Metro On-Demand Paratransit serves Fort Worth and River Oaks; call 817-215-8600. Both require an application, and the transit agency decides eligibility.
Read the paratransit guide →- Can I get Medicare help in Spanish or another language?
Yes. Call 1-800-MEDICARE (1-800-633-4227) and ask for an interpreter, 24 hours a day, 7 days a week, except some federal holidays. When you call a local Area Agency on Aging, say the language you prefer at the start of the call.
Read the language-help guide →- Where do I start if Medicare costs are hard to manage?
Ask a benefits counselor about Medicare Savings Programs and Extra Help. Call your county’s Area Agency on Aging or the Texas Medicare help line at 1-800-252-9240. Texas Health and Human Services handles Medicare Savings Program applications and decides eligibility; this site does not.
Help with Medicare costs →- Does DFW Medicare Guide sell plans or enroll people?
No. DFW Medicare Guide is the Dallas–Fort Worth edition of Texas Medicare Guide, an independent educational site from HealthBenefitsCompass LLC. One of our reviewers is a licensed Medicare agent; even so, this site sells nothing, recommends no plan and enrolls no one.
About this site →
Somewhere else in Texas?
The statewide guide has local help for every county.